What to Do After an Accident – Step-by-Step Claim Help in Brownstown

Accidents are stressful—no way around it. Whether it’s a minor fender bender or a more serious crash, knowing what steps to take immediately after can make a huge difference. If you’re in the Brownstown area or nearby cities like Allen Park, Taylor, Southgate, Lincoln Park, or Woodhaven, this guide is for you.

Here’s your step-by-step breakdown on what to do after a car accident and how to navigate the insurance claim process smoothly with help from The Collision Shop Brownstown.


Step 1: Check for Injuries and Get to Safety

Your safety is the top priority. Check yourself and any passengers for injuries. If anyone is hurt, call 911 immediately. If it’s safe to do so, move your vehicle out of traffic. Turn on your hazard lights to alert other drivers.


Step 2: Call the Police

Even for minor accidents in Brownstown, it’s a smart move to get an official police report. This helps with the insurance claim later. Be honest and factual when describing the incident, but avoid admitting fault at the scene—let the investigation and your insurer determine that.


Step 3: Document Everything

Grab your phone and take pictures of:

  • Vehicle damage (close and wide shots)
  • The entire accident scene
  • License plates
  • Street signs and traffic lights nearby
  • Any visible injuries

Also, exchange details with the other driver:

  • Full name
  • Phone number
  • Insurance company and policy number
  • Driver’s license number
  • License plate

Step 4: Notify Your Insurance Company

Contact your insurance company as soon as possible—preferably within 24 hours. Share the police report number, photos, and all other details. Even if the accident wasn’t your fault, your insurer will likely handle the repair process and recover costs from the other party’s insurance.


Step 5: Choose Your Repair Shop – You Have the Right

Don’t let the insurance company pressure you into using their “preferred shop.” In Michigan, you have the legal right to choose where to have your car repaired.

If you’re in Brownstown, Taylor, Lincoln Park, Wyandotte, or Southgate, bring your vehicle to The Collision Shop Brownstown. We deal with all insurance companies, help you with the claim paperwork, and make sure the repairs are done right the first time.


Step 6: Get a Free Estimate

We offer free estimates with no appointment needed. Just stop by or call us and we’ll assess the damage, give you a written quote, and explain what’s covered under your insurance.


Step 7: Ask About Deductible Assistance

Sometimes the biggest hurdle after an accident is the deductible. At The Collision Shop Brownstown, we offer deductible assistance options and may be able to help reduce or eliminate out-of-pocket costs depending on the job and your policy.


Step 8: Relax – We’ll Handle the Rest

From frame repair to paint matching, glass replacement, or bumper repair, our team handles every aspect of the restoration. You’ll also get a lifetime warranty on the work done. And if you need a ride while your car’s in the shop, we can help with loaner vehicles too.


Local Help When You Need It

We proudly serve Dearborn and nearby areas including:

  • Allen Park
  • Taylor
  • Southgate
  • Lincoln Park
  • Woodhaven
  • Romulus
  • Melvindale

Contact Us

Need help with a claim or want to schedule a repair?

📍 The Collision Shop – Brownstown
19810 Allen Road
Brownstown, MI 48183
📞 (734) 479-6611
🌐 www.thecollisionshopbrownstown.com


If you’ve been in an accident in Dearborn or nearby, don’t wait. Get peace of mind by working with a collision center that’s got your back from start to finish.

Call (734) 479-6611 or stop by for your free estimate today. We’ll take care of the paperwork, fix your car like new, and help get you back on the road—stress-free.

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